Chat Assistant
Chat replies in seconds, around the clock.
We add a chat window to your website that answers visitor questions instantly, qualifies leads, and books appointments, without anyone on your team typing. Optionally in your messengers, too.
Free AI AssessmentThe problem
Whoever is on your website has a question right now, not tomorrow. But very few will call or write an email over it: if the answer isn't found within a minute or two, they move on to the next provider without a word. You never learn how many prospects are lost this way, and a chat your team would have to staff on the side is no solution either.
The solution
We embed the chat window on your website and store your opening hours, prices, and booking rules once as a knowledge base.
einordnen → routen
Every incoming message is triaged: simple question → answer from the knowledge base, booking → calendar, complicated → handover to your team.
All chats are stored; qualified leads land automatically in your system.
In practice
Sonnenberg Physiotherapy had no chat on the website at all until now, just a phone number nobody answers in the evening. At 9 pm someone asks in the new chat window whether the practice offers lymphatic drainage and what it costs. The assistant answers from the knowledge base, names the price, and books the first appointment straight into the practice calendar. A regular patient's question about his condition it deliberately does not answer, but hands to the team. In the morning, a new patient and a cleanly prepared follow-up are waiting.
Sounds like your business? Free AI Assessment →
What you get
- A ready-made chat window embedded on your website, no existing chat needed
- Answers around the clock, optionally in your messengers too
- Automatic appointment booking straight into your calendar
- Lead qualification before the first call
- Complete conversation history per customer
- Clean handover to your team the moment it takes over
Frequently asked questions
We don't have a chat on our website yet. Does this still work?
That's exactly what this offer is for. We bring the chat window and embed it into your existing website, and you need neither the tech nor anyone to staff it.
Does this replace my team?
No. The assistant handles the routine (FAQs, availability, prices). Your team only talks to qualified inquiries.
What if the AI doesn't know something?
Uncertain cases are handed over instead of guessed. The better the knowledge base, the more runs automatically.
Which channels does it run on?
Website chat right away. Messengers like WhatsApp can be connected on request. We clarify the right provider and privacy setup with you beforehand.
What about data protection?
The website chat is EU-hosted, with opt-in and retention rules. Personal data is processed on EU infrastructure.
Let's take the first step.
Setup in 2 to 4 weeks depending on the solution. Hosted in the EU, your data stays here.
Free AI Assessment